At CheerChew, your satisfaction is our utmost priority. We stand by the quality and effectiveness of our products. However, we understand that circumstances may arise in which you may need to request a refund. We are committed to making this process as straightforward as possible. Please take a moment to read our refund policy:
We offer a 30-day money-back guarantee on all purchases of CheerChew products. If you are not satisfied with your purchase for any reason, you may request a refund within 30 days from the date of delivery.
To be eligible for a refund, the following conditions must be met:
The refund request is made within 30 days of the delivery date.
The product must have been purchased directly from our official website.
The product is returned in its original packaging and is in a resalable condition.
To initiate a refund, please follow these steps:
Contact our Customer Support team at [email address] to request a return authorization.
Our team will provide you with a return authorization number and instructions for returning the product.
Customers are responsible for return shipping costs. We recommend using a trackable shipping service and retaining proof of postage to ensure the safe return of the product.
Once we receive the returned product and confirm that it meets our eligibility criteria, we will process the refund. Please allow up to 14 business days for the refund to be credited back to your original payment method.
The refund amount will be the purchase price of the returned product, excluding any shipping charges. Refunds do not include the cost of return shipping.
If you have any questions or need further assistance regarding our refund policy, please contact our Customer Support team at [email address] or [phone number].
We reserve the right to update and modify our refund policy. Any changes will be reflected on this page, and we encourage you to review our policy periodically.
